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User Manual - Maintenance Helpdesk Tickets ( Desktop Version)

1.0 What is a ticket In Maintenance Helpdesk, tickets are used to track customer service requests. The first time a customer email you (or the company) about something. Each message sent between you and the customer is added to that ticket until the issue ...

Maintenance Helpdesk Ticket Flowchart

Video Tutorial - Only Office

Link below is the video tutorial for setting OnlyOffice Apps on your mobile phone.